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Customer Support

Need Help? Questions about your warranty? Find answers to you questions or contact us today.
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General Questions
Hair Care
In Warranty Replacement
Conair only replaces products that are under warranty. To submit a return, please fill out required fields below so we can process your replacement/return faster.
Where do I find this?
If ordered off conair.com, use this form
Do you have a receipt? (Max upload size: 2MB)*
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Model number
How to Locate Your Model Number
The model number is a set of letters and digits printed on the data plate of each product. You can find the data plate, which also contains UL listing information and electrical specifications, on the bottom or back of your unit, where the printing or embossing is protected from wear and tear.
Serial number
How to find your date code/serial number
The date code/serial number is a set of letters and digits printed on each product. You can find the date code/serial number for corded items listed on the plug itself. For battery operated items, remove the battery cover and the number should be printed inside. For items containing lithium ion batteries, the date code/serial number will be listed on the item itself. It could be printed where the UL listing information and electrical specifications are if space allows. If not, look in other areas that where it would out of the way, such as the inside plate on a flat iron.

Call Us

General inquiries:

Conair.com - Online inquires:
1-833-CONAIR5 (1-833-266-2475)

We do not repair or replace products that are out of warranty.
Please call, before you mail your product, to make arrangements for a return.