General Questions
We do not use asbestos in our products. Conair products are insulated using mica, a naturally occurring mineral with outstanding thermal properties.
The voltage rating is on the rating plate, usually a small, flat plate or label on bottom or back of the product.
Single Voltage
120V
120V 60Hz
Dual Voltage
120V-240V
120V 60Hz/240V 50Hz
120V to 240V
If you are still unsure, review the product's Instruction Booklet.
Keep your receipt! If you decide you no longer want your new Conair product and it's within the return policy of the store where you bought it, you can return it directly to the place of purchase.
If your product is defective in workmanship or materials and it's still under warranty, send it to us and we will replace it for you free of charge. Our warranties go beyond most retail 30-day return policies and offer complete product replacement within the warranty period. Since warranties vary, you should refer to the product instruction booklet for additional details. We do not repair or replace products that are out of warranty.
Please email or call us at 1-800-326-6247 before you mail your product to make arrangements for a return.
If your electrical appliance falls into the sink, bathtub or other vessel containing water, do not reach into the water to grab it. Unplug the appliance from the electrical outlet first. Even if the power is off, an appliance can still be electrically live and is dangerous. Let the unit cool down and then remove it from the water. The appliance will be unsafe to use and should be discarded after it has gotten wet.
If your Conair product is not dual voltage, you will need a converter to step down the foreign 220 volts to the U.S. standard 110 volts.
Small electronics, shavers, battery chargers and non-heating appliances will need a 25 - 50 watt converter. Heating appliances such as dryers, irons, coffee makers and other high-powered electrical appliances need a higher 26 - 1875 watt converter.
Depending on where you are going, you may need a plug adapter to go with your converter as well. Adapters do not convert electricity, they only allow your plug to fit into foreign outlets.
We do not repair personal care appliances.
If you have a problem with your unit while it is still under warranty, we will replace it free of charge. Contact customer service by email or call 1-800-326-6247 to arrange a return. Conair does not replace products after the warranty has expired.
Warranties vary from product to product. Most personal care appliances carry a limited 1-year warranty (in the U.S. and Canada) for parts and labor. Others may carry a 2-, 4-, 5-, or 10-year limited warranty. The Instruction booklet that came with your appliance describes the warranty that applies to your unit.
Model numbers are printed or embossed for easy identification on every Conair product. This identifier can be found on the data plate located on the back or bottom of the product, usually in an area where it is protected from everyday wear and tear.
Buying Online
At this time, we do not have the ability to notify customers when out-of-stock items become available.
To change the shipping address on your Conair.com order, call 1-833-266-2475 and speak to a Customer Service representative. If the order has not yet shipped, it most likely can be changed. If the order has shipped, the only option is to return the package to Conair. Please email or call us before you return your product to make arrangements and receive further instructions for the return.
To cancel an order from Conair.com, call 1-833-266-2475 and speak to a Customer Service representative. If the order has not yet shipped, it most likely can be canceled. If the order has shipped, the only option is to return the package to Conair. Please email or call us before you return your product to make arrangements and receive further instructions for the return.
You can buy most Conair products directly online from the Conair.com website. After you complete your shopping, you can proceed to CHECKOUT to complete your purchase using a credit card. Standard shipping charges will be applied automatically.
Some accessories and replacement parts for your product are available through various online sources. Many of our retail partners carry a wide selection of accessories and replacement parts for Conair products as well. If your part or accessory isn't available through these partners, you can also buy many products directly online from the Conair website.
Visit the Parts and Accessories page to see our selection of products available. Look for the ADD TO CART button on the website product pages. After you complete your shopping, you can proceed to CHECKOUT where you can complete your purchase using a credit card. Standard shipping charges are applied automatically. Many products also feature an OTHER BUYING OPTIONS button that enables you to buy directly from one of our retail partners.
If your part or accessory isn't available through these channels, contact our service center by email or call
1-800-326-6247 to inquire about it directly.
The most likely reason is that the item is out of stock. We apologize for the inconvenience. Inventory levels are updated daily in our system, so from time to time, check back on the website to see if the item has become available. Conair does not yet offer backorder service.
Grooming
Clipper performance can vary depending on the power source. Although the clipper is adjusted for peak performance before it leaves the factory, low power at your location may make it necessary to adjust the setting with the power screw.
- - Turn the clipper on.
- - With a screwdriver or a dime, turn the screw clockwise until the arm strikes the coil, making a clacking noise.
- - Then turn the screw counterclockwise, just until the noise stops. This is the maximum power setting.
A hair clipper or trimmer is a precision instrument that needs attention and a little loving care once in a while. When your barbering efforts result in an uneven and choppy cut, it may be the blades, not your skills, that need to be honed. The pair of comb-like blades work together to layer and blend the hair on your head or face. The larger blade on the bottom, the comb, is held nearest the skin. The smaller cutter blade provides rapid scissor action as you position hair between the teeth of the comb to trim, clip and groom your hair or beard. For more detailed information on using your Conair trimmer or clipper, refer to the Operating and Maintenance Manual for your product model.
Regular Cleaning
Dirt and grit will dull the blades quickly. Use the brush and lubricant that came with the tool to help protect it from the wear and tear of regular use. A toothbrush and a lightweight machine oil can also be used to clean and maintain the trimmer/clipper. Clippers can get clogged with hair. Remove the hair without removing the blades by switching the taper lever back and forth a few times while the unit is turned on. When the clipper isn't running, use the short-bristle brush to remove hair trapped between the clipper teeth. A few short bursts from a can of compressed air is also an excellent way to clean the blade assembly.
Before or After Each Use
Turn the unit on and hold it with the blades facing sideways or down (not up). Spread a thin layer (2 - 3 drops) of the light lubricating oil across the top blade, and run the clipper for about 30 seconds. Keep the blades down to keep the oil from splattering. Switch the clipper to the OFF position and gently dab any excess oil from the unit with a cloth.
Blade Replacement
If, even after your best maintenance efforts, you are still producing uneven haircuts, the blade may be to blame. You can purchase replacement blades directly from us: 1-800-326-6247
Your product comes from the factory with the Li-ion battery charged “just right” – not too low, which would destabilize the battery, but not fully charged either, which could make it dangerous in transit. It’s a long journey from the factory to your face, but the Li-ion battery’s ability to retain most of its energy is one of its best qualities. Even though your product may be usable right out of the box, don’t use it until you ‟top off” the charge. We don’t mean a full charge and discharge (in fact, that’s not a good thing for lithium-ion batteries), but a pre-conditioning charge will prolong the life of your battery and ensure optimum power performance – even if you use it while it’s plugged in. Pre-charge times will vary by model, so refer to the instruction booklet that came with your product for an accurate time frame for the first charge. In general, lithium-ion batteries do not need to be fully charged, but work best when cycling at 40% – 80% capacity. The battery power should be in this range before you use the product for the first time.
Charging the Battery
Use only the charging adapter that came with your product. After the first use (and charge), a safe approach to maintaining the Li-ion battery is through partial and random charges. There is no need to let it discharge 100% before recharging. A lithium-ion battery’s life span runs between 300–500 charge and discharge cycles. Factors, including charge cycling, storage, extreme temperatures, and frequency of use, will reduce the battery’s capacity over time.
The lithium-ion (Li-ion) batteries in our rechargeable cordless trimmers and clippers charge faster, last longer, and have higher power density than other types of batteries used in personal and portable electronics. Lithium-ion batteries (not to be confused with non-rechargeable Lithium batteries or more common, non-rechargeable alkaline batteries) pack a lot of power into their small size. This power source for electronic gadgets, cell phones, and even medical devices powers your cordless rechargeable trimmer for maintaining your beard, mustache, and personal grooming style.
Hair Care
Your hair setter is designed for household use and is nearly maintenance-free. If the time comes when you need to clean it, disconnect the appliance from the power source before you start. Allow the setter to cool before wiping it clean with a cloth. You might also want to clean your rollers, which you can do with a damp cloth and a mild detergent or soap. If you have any concerns about your hair setter, unplug it, allow it to cool, and contact our service center.
Every Conair hair dryer comes with an instruction booklet in the box. Don't throw it away! It provides the basic information needed to operate and maintain your hairdryer. This guide also includes important safety instructions for using electrical appliances. You'll find the warranty terms for your purchase in the manual as well. If you happened to throw it away, you can find a digital version of the product instruction booklet in our library.
Every Conair curling iron and flat iron includes an instruction booklet in the package. Keep the instruction book! It provides the basic information needed to operate and maintain your styling iron. The booklet also contains important safety instructions for using this electrical appliance in your home, as well as details about the warranty terms. For instructional videos on how to use Conair styling tools to get the look you desire, visit our YouTube channel.
Since the introduction of our pistol-grip hairdryer in the '60s, Conair has been busy innovating. Today, our hair appliances harness new and emerging technologies to address age-old hair problems. From drying speed to heat transfer, we apply these technologies to help reduce frizz, add volume, and protect your hair. You can learn more about the unique properties and benefits of ionic, tourmaline and ceramic in our technology guide.
There are lots of factors to consider when choosing a hair dryer that's right for you. Size, design, speed and heat settings, as well as attachments and accessories all come into play when searching for the very best dryer for your hair. To begin your search, first identify your hair type and its characteristics. Then, find the Conair hair dryer that has the design and features that work best for your needs.
If your hair is: Consider:
- Dry: Tourmaline, Titanium, Ceramic
- Oily: Non-Ionic
- Fine/Normal: Temperature Controls, Infrared, Ceramic
- Coarse/Thick: Tourmaline, Titanium, Ionic
- Curly/Wavy: Diffuser, Tourmaline, Ionic
- Straight: Non-Ionic
- Natural Texture: Ceramic
- Frizzy: Tourmaline, Ionic, Concentrator
- Flat: Cool Shot, Non-Ionic, AC Motor
Find these features and more in our wide selection of hair dryers.
Curling irons, straightening irons and curling wands set the tone in all sorts of styling situations. From flattening to volumizing, these irons can create waves, curls, and pin-straight hair. They can also create problems and damage your tresses, so finding an iron that does the job safely, with style and substance, is an important factor in finding one that's right for you.
Features to consider when selecting a styling iron include: heat settings, barrel and plate coatings, and finishes such as ceramic, tourmaline, and titanium. For flat irons consider the ideal plate width for your hair. For curling irons and wands, determine the barrel diameter that's right for you. And, check to see what safety features are designed into the product.
Styling irons come in all styles, shapes, sizes, lengths, and widths to create lots of looks with your locks. Read more to discover which one is best for your fine hair or normal hair to thick hair.
Shipping
Currently, Conair offers a Standard Shipping service only. Flat rate fee of $5.00 or free shipping over $100.
To change the shipping address on your Conair.com order, call 1-833- 266-2475 and speak to a Customer Service representative. If the order has not yet shipped, it most likely can be changed. If the order has shipped, the only option is to return the package to Conair. Please call or email us before you return your product to make arrangements and receive further instructions for the return.
To ship items to more than one address, you'll need to create a separate order for each shipping address.
Lithium-ion Batteries: Items containing lithium ion batteries cannot be delivered to a P.O. Box by any carrier. All carriers require a physical address to deliver packages that contain these batteries. Correctional Institutions: Be sure to contact the institution before sending a package; most facilities have their own rules and regulations related to deliveries from outside the facility. International: Conair does not ship to international destinations.
You will receive 2 emails when placing an order. The first one is a confirmation of your order. The second one will notify you that your product has been shipped; it will contain a tracking number for the delivery service chosen for your package.
On average, an order is shipped from our warehouse within 72 hours after we receive the order.
Once your order ships, it takes on average from 2 to 6 days within the continental United States. Orders going to Alaska, Hawaii, Puerto Rico or being shipped to APO/FPO addresses may take additional time.
Most items can be shipped to any of the 50 states, as well as APO (Army Post Office) and FPO (Fleet Post Office) addresses. Conair does not ship to international addresses.
Some products that include items under pressure, lithium ion batteries or magnetic components might be restricted. If you are unsure about a product check by contacting Customer Service by email or call
1-833-266-2475 before placing your order.
Items containing lithium ion batteries cannot be delivered to a P.O. Box by any carrier. All carriers require a physical address to deliver packages that contain these batteries.
Some appliances that Conair offers are powered by lithium ion batteries. (Products include: CR510, CR510R, CR400, CR400R, CR410, CR420R, CR420, CR420R, CR300, CR310, CR330, CR330CM, GMT99, GMTL1R, GMTL2R, GMTL20R, MLT2R, PG1000RN, HC1100N, LLT2L.)
If ordered off conair.com, use this form
Call Us
General inquiries:
1-800-326-6247
Conair.com - Online inquires:
1-833-CONAIR5 (1-833-266-2475)
We do not repair or replace products that are out of warranty.
Please call, before you mail your product, to make arrangements for a return.